Welcome to COMFYZ! We are committed to providing you with a premium shopping experience. Please read our shipping policy carefully to understand our procedures and terms.
Shipping Range
We currently offer shipping within the United States, including small islands, and Canada.
- Please note that we do not support shipping to P.O. Boxes, APO/FPO military addresses, or other remote locations.
- All orders require a valid physical address for successful delivery.
Shipping Time
Processing Time:
- Orders are processed and shipped within 1-2 business days (Eastern Time, UTC-5).
- Processing does not include weekends or public holidays.
We apply a flat rate shipping fee per order, regardless of order size, weight, or quantity, for simplicity and transparency:
| Region | Shipping Method | Shipping Time | Processing Time | Price | Notes |
| United States | Standard Shipping | 5-8 business days | 1-2 business days | $5 | Free for orders over $90 (after discounts); excludes P.O. Boxes and APO/FPO. |
| Express Shipping | 3-5 business days | 1-2 business days | $15 | Faster delivery option; flat rate per order. | |
| Canada | Standard Shipping | 8-15 business days | 1-2 business days | $10 | Free for orders over $90 (after discounts); Flat rate per order; duties and taxes are covered by us. |
Please note:
- The delivery timeframe is calculated after the processing period is complete.
- Weekend hours (Monday to Friday)
Logistics Providers
We partner with trusted logistics providers to ensure safe and timely deliveries, including:
- UPS
- FedEx
- USPS
- DHL
- YunExpress
- other…..
Order Tracking
We provide an order tracking system that allows you to track the status of your package at any time. Once your order is shipped, we will send a confirmation email containing your tracking number and tracking link. You can enter the tracking number on our Order Tracking Page to view the real-time status of your package.
For U.S. customers who purchase using PayPal, we also sync your package shipping information directly to your PayPal app. This allows you to track your shipping updates in real time through PayPal.
Return & Exchange Policy
If you are not satisfied with your purchase, please refer to our Return and Exchange Policy. For more information, please visit:
👉 Returns and Refunds
Shipping Issues
- Delays: Shipping times may be affected by the shipping company or other uncontrollable factors (such as weather, natural disasters, holidays, etc.). If your order has not arrived within the estimated time, please contact our customer service team via email, and we will do our best to resolve the issue.
- Damage or Loss: If you find that the goods are damaged or lost upon receiving the package, please take photos immediately and contact our customer service team. We will provide a refund or re-shipment service based on the specific situation.
- Incorrect Shipping Address: If you realize an error in your shipping address after placing your order, please contact our customer service team within 48 hours. We will hold your order during this period to assist with address updates.
Customer Service Contact
If you have any questions or need assistance regarding shipping, please contact us through the following methods:
- Email: info@comfyz.com
We will respond to your inquiry as soon as possible. Thank you for your understanding and support.
Policy Updates
We reserve the right to update or modify this shipping policy at any time. Any changes will take effect immediately and be posted on this page.
Thank you for choosing COMFYZ. We wish you a pleasant shopping experience!