Welcome to COMFYZ! We are committed to providing you with a premium shopping experience. Please read our shipping policy carefully to understand our procedures and terms.
Shipping Range
We currently offer shipping within the United States. Please note that we do not support shipping to P.O. Boxes, APO/FPO military addresses, or other small islands.
Shipping Time
- Processing Time: All orders will be processed and shipped within 1-3 business days. Processing time does not include weekends and public holidays.
- Shipping Time:
- Standard Shipping: Typically takes 7-12 business days.
- Express Shipping: Typically takes 5-8 business days.
Shipping Fees
- Standard Shipping: All orders over $90 (after discounts) will enjoy free standard shipping. Orders under $90 will incur a $4.9 standard shipping fee.
- Express Shipping: All orders will incur a $9.9 express shipping fee.
Supported Logistics Providers
We use the following logistics providers to ensure your order is delivered safely and on time:
- UPS
- FedEx
- USPS
- DHL
Order Tracking
We provide an order tracking system that allows you to track the status of your package at any time. Once your order is shipped, we will send a confirmation email containing your tracking number and tracking link. You can enter the tracking number on our Order Tracking Page to view the real-time status of your package.
Shipping Issues
- Delays: Shipping times may be affected by the shipping company or other uncontrollable factors (such as weather, natural disasters, holidays, etc.). If your order has not arrived within the estimated time, please contact our customer service team via email, and we will do our best to resolve the issue.
- Damage or Loss: If you find that the goods are damaged or lost upon receiving the package, please take photos immediately and contact our customer service team. We will provide a refund or re-shipment service based on the specific situation.
Customer Service Contact
If you have any questions or need assistance regarding shipping, please contact us through the following methods:
- Email: info@comfyz.com
- Customer Service Phone: 1(626) 872-3325
We will respond to your inquiry as soon as possible. Thank you for your understanding and support.
Policy Updates
We reserve the right to update or modify this shipping policy at any time. Any changes will take effect immediately and be posted on this page.
Thank you for choosing COMFYZ. We wish you a pleasant shopping experience!