Privacy Policy

Who are we

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.comfyz.com (the “Site”).

How do we gather information

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

Information you provide to us when you use our Site (e.g. your name contact details, gender, product reviews, and any information which you add to your account profile).
Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information).
Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media).
Information you provide us when you enter a competition or participate in a survey.
Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site.
Other information necessary to provide the Site, for example we may access your location if you give us your consent.

Information we collect by automated means

When you visit our sites, interact with our communications, or visit our stores, we collect certain information automatically. To collect this information, we may use cookies, web beacons, and similar technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as a pixel tag or clear GIF, is used to transmit information back to a web server. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:

URLs that refer visitors to our websites;
Search terms used to reach our websites;
Details about the emails we send, such as opens, clicks, and unsubscribes;
Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, referral activity, and which emails you may have opened);
Information about activity in our stores, such as through closed circuit TV for security monitoring or geofencing to identify traffic in our stores;
Usage information (such as the number and frequency of visitors to our websites).

How do we use information

Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:

To fulfil your order and maintain your online account.
To manage and respond to any queries or complaints to our customer service team.
To personalize the Site to you and show you content we think you will be most interested in, based on your account information, your purchase history and your browsing activity.
To improve and maintain the Site, and monitor its usage.
For market research, e.g. we may contact you for feedback about our products.
To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
To comply with our legal and regulatory obligations.

Comply with legal or legally binding procedures, such as subpoenas, court orders, to enforce our legal rights, or to protect you, us, or others from injury or damage, including safety and prevention of loss.

Carry out other business activities described to you when collecting your personal Information with your consent or as permitted by law.

How long do we keep your information

Our retention periods for personal data are based on business needs and legal requirements.We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose.

For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. When we no longer need to use your personal data, it is removed from our systems and records or anonymized so that you can no longer be identified from it.

Your rights

You have the right to choose how we use your personal information. Here are some ways you can exercise these options, including how to change or correct your information and how to unsubscribe from marketing emails.

Managing or deactivating your COMFYZ account

You may review, update, or modify your account information, including profile, contact, payment and shipping information, at any time by logging into your Store Name account. You may also deactivate your Store Name account by emailing i nfo@comfyz.com.

Opting out of email marketing

You may unsubscribe from our promotional emails at any time by following the instructions included in those emails. If you opt out of receiving such communications, note that we may continue to send you non-promotional emails (such as order confirmation emails or emails about changes to our legal terms).

If you have an account on this site, or have ever left a comment, you can also request that we provide an export file of your personal data in our possession, which also includes all the data you provide to us. You can also ask us to erase all personal data about you. This does not include data that we must retain for regulatory, regulatory or security purposes.

Protect your personal information

We are committed to protecting personal information. COMFYZ takes precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card information), it is encrypted and transmitted to us in a secure way. You can verify this by looking for the lock icon in the address bar and looking for “HTTPS” at the beginning of the web address.

The company also uses Secure Sockets Layer (SSL) for authentication and private communication to build trust and confidence in users’ use of the Internet and websites by providing simple, secure access to and communication of credit card and personal information.

As no data collected, stored or transmitted, including over the Internet or other networks, is 100% secure, we cannot and will not guarantee the security of the information you transmit to us, including on our sites or through them. In addition, when you communicate via email or chat with customer service personnel, we ask that you do not share sensitive information through these communication channels.

Unless it is necessary to keep your personal Information to comply with preservation obligations, record keeping or other business requirements, we will keep your personal Information until the purpose for which your personal Information was collected has been accomplished, to the extent necessary for the purposes stated in this Policy, in accordance with applicable law.

COOKIES, TRACKING AND ADVERTISING

We may place or allow cookies, web beacons and similar technology to be placed on our site so that we can provide you with the best experience, conduct analytics, analyze traffic, personalize content, provide a range of features and features, and serve advertisements that match your interests (as described above). These technologies include Google Analytics and similar vendors. You can learn more about how Google uses the information it collects through this service here:

www.google.com/policies/privacy/partner s/

Cookies and web beacons are technologies that drive the collection of browsing information. A “Cookie” is a computer file used as an identification card for your computer. When you visit a website, unique cookies are placed on your browser. The purpose of Cookies is to distinguish your browser and related activities from all other browsers. Web beacons interact with cookies to “read” the information contained within them. When you visit a website, web beacons recognize specific cookies that have been placed on your browser. After identifying your browser, we can better serve you. Identifying your browser does not mean that we can identify you by reference to your name, email or other specifically identifying personal information, as cookies are only browser identification cards and not proof of your personal identity.

We use cookies, web beacons, device identifier, and other technologies, in your use of our website and mobile application to gather information, such as your IP address, a web browser, mobile network information, browse and transform information, to help create a better shopping experience – for example, allows us to keep your shopping cart when you browse to choose, Then return to the order page, or save an item when you are not ready to purchase. Cookies also allow us to identify you as an account holder when you return to our site. We believe that these types of cookies are necessary for the successful operation of our business. Our use of cookies changes periodically based on our business needs and operations.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.

Advertising based on behavior or interest:

We allow our reliable business partners, and third party advertising companies (including AD server, advertising agency, technology suppliers or sponsored content providers) to collect information about your browsing and number associated with your browser or device identifier, so that the advertisement in our website to provide customized according to your interest.

These ads may appear on our website and other third party websites. Using tracking technology, the advertising technology company from a specific browser or device to collect user over a period of time, across unrelated websites web browsing behavior of data, and in some cases, such data and from that is associated with the same user or a family of other browsers or equipment to collect data, combining and use such data to predict user preferences and provide the user with advertising, These ads are calculated to target the user’s predicted preferences on the device.

If you take steps to block cookies or opt-out interest-based ads, please note that this does not mean that you will no longer receive ads from COMFYZ, as these ads are just one form of digital advertising.

DO NOT TRACK:

Our systems do not recognize browser “Do Not Track” signals, but several of the third-party advertising companies that utilize cookies on our websites to provide interest-based advertising enable you to opt out of those practices.

OPTING OUT/BLOCKING COOKIES:

You can block or opt out of cookies or collection of data for interest-based advertising by adjusting settings within your browser. For instructions, check your browser’s technical information. If you are using a mobile device, your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes. If you block cookies at a browser level or use a different computer or browser to access our platforms, you should review your cookie settings again.

THIRD PARTY LINKS

Social Media and Third-Party Links

We may provide links to third-party websites, services, plug-ins and applications, such as Facebook and Google, that are not operated or controlled by COMFYZ. This Privacy Policy does not apply to such third-party services, and we cannot take responsibility for the content, privacy policies, or practices of third-party services. We Encourage you to review the privacy policies of any third-party services before providing any information to or through them.

The Services may offer social sharing features and other integrated tools (such as theFacebook “Like “ or”Share “ button or the Twitter “Tweet” button) which let you shareactions you take on our Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Children and minors

We do not provide any information to minors or children about the sale of our products or the collection of any information about minors (under 18 years of age). If in doubt, please contact us and ask us to delete this data.

contact us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@comfyz.com

Telephone Number: 086+ 15921715951

Mailing Address:Building 6, Room 512, Wanhe International Tower, Yingfeng Street, Xiaoshan District, Hangzhou, China