Welcome to COMFYZ! We are dedicated to providing you with a premium shopping experience. Here, we outline our payment policy to ensure your shopping process is smooth and worry-free.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A convenient and fast online payment option
- Apple Pay and Google Pay: Convenient payment options for mobile users
2. Currency
All orders are processed in United States Dollars (USD). We support payments in all currencies, and your payment will automatically be converted to USD during the transaction. Please note that your bank or payment provider may apply a currency conversion fee or additional charges. For more details about potential fees, we recommend checking with your financial institution or payment provider.
3. Order Processing
After successfully completing your payment, we will process your order as soon as possible. Typically, orders are processed within 1-2 business days, and a shipping confirmation email will be sent. Please note that processing times may be longer during peak seasons or special promotions.
4. Security and Privacy
We take your payment security and privacy very seriously. We use SSL encryption technology to protect your payment information, ensuring your data is fully protected during transmission. Additionally, we do not store your credit card information; all payment information is securely processed by third-party payment gateways.
By using your card for payment, you acknowledge that your data will be processed by PayPal and will be subject to PayPal’s Privacy Statement available at PayPal.com. We use PayPal for payments and other services. If you choose to use any of these services and make a payment on our website, PayPal may collect personal data you provide, such as payment and other identification information. PayPal uses this information to operate and improve its services to us and others, including fraud detection, damage and loss prevention, identity verification, performance analytics, and compliance with applicable legal requirements. The processing of this information is governed by the PayPal Privacy Statement available at PayPal.com.
5. Order Verification
To ensure transaction security, we may verify certain orders. This may include contacting you to confirm order details or requesting additional identification information. If we are unable to reach you within a reasonable time, your order may be delayed or canceled.
6. Payment Failure
If your payment fails, please check the following:
- Ensure your credit or debit card information is correct
- Check if your account balance is sufficient
- Confirm that your card is enabled for international transactions (if applicable)
- Contact your bank or payment provider for further information
For additional assistance, please contact our customer service team.
7. Refund Policy
If you need to cancel an order or request a refund, please refer to our Refund Policy page for detailed information.
8. Contact Us
If you have any questions about our payment policy or need assistance, please contact us through the following methods:
- Email: info@comfyz.com
- Phone: +1(626) 872-3325
Thank you for choosing COMFYZ! We look forward to providing you with the most comfortable shopping experience.
The COMFYZ Team